Customers of MMORPG developer Turbine Inc. have been flocking to their forums with complaints of erroneous payments for many of their games. Managing many long standing titles such as Lord of the Rings Online and Dungeons and Dragons Online, an error in their billing system has caused the developer to allegedly charge customers double their usual rates. Worse still however, forum posts suggest it is also charging individuals over accounts which have been cancelled and others reporting hundreds of thousands taken from their financial reserves.
This error is not an isolated case either. Turbine previously made a similar error at the end of April this year and claimed to have made an update to their system in response. An update which was apparently not very effective if the complaints on their forums are to be believed. Despite similar statements that the issues were resolved on September 30th, complaints and stories of players massively overcharged continue.
No comments:
Post a Comment